Terms & Conditions | han Official Gaming Platform Philippines

Effective Date: 2026-08-13

Key Rules Summary

  • Strictly 18+ years of age or older.
  • One account per person, household, or device.
  • Account name must exactly match the payment method name.
  • All bonuses are subject to specific wagering requirements.
  • Bonus abuse may result in the withholding of funds.

1. Acceptance of Terms

By accessing or using the han platform, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and our platform.

We reserve the right to update these terms at any time. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms. We encourage users to review this page regularly to stay informed of any updates.

2. Eligibility

To register an account on our platform, you must be at least 18 years of age, or the legal minimum age required in your jurisdiction. By creating an account, you represent that you have the full legal capacity to enter into this agreement.

Our services are exclusively intended for residents of the Philippines. Access to the platform from restricted regions is prohibited, and we employ tools to prevent access from unauthorized territories.

3. Account Registration and Security

You are responsible for providing accurate, current, and complete information during registration. To ensure the security of your funds, KYC (Know Your Customer) verification is required before any withdrawals can be processed.

  • Account Limits: Only one account is permitted per individual, household, or device.
  • Security: You are solely responsible for maintaining the confidentiality of your password and account details.
  • Compromised Accounts: If you suspect unauthorized access to your account, you must notify our support team immediately through the channels on this site.

4. Deposits and Withdrawals

We offer various payment categories via our partner payment providers. All financial transactions must be conducted in PHP (₱).

  • Limits & Timing: Deposit and withdrawal limits, as well as estimated processing times, are displayed within your account and may vary depending on the chosen method.
  • Ownership: Payment methods used must be registered in the name of the account holder. Third-party payments are strictly prohibited.
  • Verification: Payouts are subject to account verification and internal security reviews.

5. Bonuses and Promotions

All bonuses and promotional offers are subject to their own specific terms. You can find current offers on our Promotions page.

  • Wagering Requirements: Bonus funds are typically subject to "playthrough" or wagering requirements, meaning they must be bet a certain number of times before they can be withdrawn as cash.
  • Fund Separation: Bonus funds are treated separately from your cash balance.
  • Betting Limits: Maximum bet limits may apply while a bonus is active.
  • Bonus Abuse: Any attempt to manipulate bonus systems will be considered bonus abuse and may lead to the cancellation of winnings.

6. Game Rules and Fair Play

All games on our platform use certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure complete fairness and unpredictability.

  • Technical Glitches: In the event of a technical failure or interrupted round, the round will be voided, and the stakes will be refunded to the user's balance.
  • Disputes: Any disputed game rounds will be investigated based on server logs provided by the game supplier.

7. Prohibited Activities

To maintain a fair environment, the following activities are strictly prohibited:

  • Fraud, money laundering, or using stolen payment details.
  • Collusion between players, arbitrage, or hedge betting.
  • The use of bots, automated software, or scripts to play games.
  • Creating multiple accounts to exploit bonuses.
  • Exploiting technical glitches or bugs within the platform.

Violation of these rules may result in immediate account suspension and the forfeiture of all remaining balances.

8. Responsible Gambling

We are committed to providing a safe gaming environment. We provide several tools to help you manage your play, including:

  • Deposit limits and session reminders.
  • Cool-off periods and self-exclusion tools.

Please note that once a self-exclusion period is set, it cannot be cancelled early. For more information, please visit our Responsible Gaming page.

9. Intellectual Property

All content, including graphics, logos, and software on this website, is the property of han or its partners. Users are granted a limited license to access the site for personal, non-commercial use. Unauthorized reproduction or distribution of site content is prohibited.

10. Availability and Liability

Our services are provided on an "as is" basis. While we strive for 100% availability, the platform may be temporarily unavailable for scheduled maintenance or due to circumstances beyond our control.

In the event of an obvious error in displayed odds, account balances, or payout amounts, we reserve the right to correct such errors and adjust the user's balance accordingly.

11. Suspension and Termination

We reserve the right to suspend or close any account for reasons including, but not limited to, breach of these terms, suspected fraud, or inactivity. During an investigation, account funds may be temporarily frozen. Valid remaining balances will be handled according to our internal security protocols.

12. Data Protection

Your privacy is important to us. The collection and processing of your personal data are governed by our Privacy Policy. We encourage you to read it to understand how we protect your information.

13. Complaints and Disputes

If you have a concern, we ask that you first utilize our internal complaint channels. Please provide your account ID and a detailed description of the issue when contacting us.

We aim to resolve all disputes amicably. If a resolution cannot be reached internally, the matter will be handled in accordance with the guidelines applicable to our operations in the Philippines.

14. Changes to These Terms

These terms may be modified from time to time to reflect changes in service or regulatory requirements. All updates will be posted on this page with a new "Effective Date."

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact our support team through the Support page or the available contact channels on this website.