Privacy Policy

Introduction and Scope

Welcome to han online, the premier online casino platform in the Philippines. Your privacy is paramount to us. This Privacy Policy describes how han online ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services.

By accessing han online, you agree to the practices described in this policy. We are committed to maintaining the highest standards of data protection in compliance with Philippine data privacy regulations.

Types of Personal Information Collected

To provide a premium gaming experience, han online collects several categories of information:

• Registration Data: Name, date of birth, email address, and mobile number.
• Payment Details: Gcash, PayMaya, or bank account information used for deposits and withdrawals.
• Gameplay Activity: Records of your bets, wins, losses, and game preferences.
• Device Information: IP address, browser type, operating system, and unique device identifiers.

How Information is Collected

We gather information through various channels to ensure seamless service:

• Direct Input: Information you provide during registration or profile updates.
• Automatic Tracking: Usage data collected via cookies and server logs as you browse han online.
• Third-Party Providers: Data from payment processors and identity verification services for KYC purposes.

Purpose of Data Usage

At han online, we use your data for the following essential purposes:

• Account management and authentication.
• Processing financial transactions and payouts.
• Personalizing your casino experience with tailored rewards.
• Fraud prevention and Anti-Money Laundering (AML) monitoring.
• Regulatory compliance with PAGCOR and other authorities.

Data Sharing & Disclosure

We do not sell your personal data. We only share information with trusted partners when necessary:

• Financial Institutions: To facilitate secure deposits and withdrawals.
• Regulatory Authorities: To comply with legal obligations and report suspicious activities.
• KYC Partners: For identity verification to maintain platform integrity.
• Analytics Providers: To improve the han online user interface and performance.

Data Security Measures

han online employs military-grade security protocols to safeguard your assets and data:

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted.
• Secure Servers: Information is stored in highly secure data centers with restricted access.
• Regular Audits: We conduct frequent security audits and penetration testing.
• Access Controls: Only authorized personnel with strict confidentiality agreements can access sensitive data.

Cookies & Tracking

We use cookies to enhance your journey on han online. These include "Essential Cookies" for site functionality, "Preference Cookies" to remember your settings, and "Marketing Cookies" for exclusive promotion delivery. You can manage your cookie preferences through your browser settings at any time.

Player Rights

As a valued player of han online, you have the right to:

• Access a copy of the personal data we hold about you.
• Request rectification of incorrect or outdated information.
• Request the deletion of your account and associated data.
• Opt-out of marketing communications and newsletters.
• Data portability for moving your information to another service.

Data Retention

We retain your personal information for as long as your account is active or as required by Philippine law. In most cases, we maintain records for a minimum of five (5) years following account closure to comply with financial and AML regulations.

Age Restriction (18+ Policy)

han online strictly prohibits individuals under the age of 18 from participating in any gaming activities. We implement rigorous age verification processes and will immediately terminate any account found to be operated by a minor.

Contact for Privacy Inquiries

If you have any questions regarding this Privacy Policy or your data, please contact our Data Protection Officer: